LeadsReclaim ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, and phone number submitted through our contact or opt-in form.
- Usage Data: Information about how you interact with our website, such as pages visited, time spent, referring URLs, and click patterns.
- Technical Data: IP address, browser type and version, device type and identifiers, operating system, and general geographic location derived from your IP address.
- Cookie & Tracking Data: Data collected automatically via cookies, web beacons, and similar tracking technologies (see Section 8 below).
- Communications: Records of messages exchanged with our AI system or team.
2. How We Use Your Information
We use your information to:
- Schedule and conduct demo calls.
- Send you SMS and email communications related to our services, including appointment confirmations and follow-ups.
- Improve our website and services.
- Comply with legal obligations.
3. SMS Messaging & No-Sharing Commitment
By providing your phone number and checking the consent box on our form, you expressly consent to receive promotional and transactional SMS messages from LeadsReclaim, including appointment reminders, demo scheduling confirmations, and service-related communications. Consent is not a condition of any purchase. Message frequency varies. Standard message and data rates may apply.
- To opt out at any time, reply STOP to any SMS message. You will receive a single confirmation and no further messages.
- For help, reply HELP to any message or contact us at [email protected].
No Sharing of SMS Opt-In Data: Your phone number and SMS opt-in information will never be sold, rented, shared, or disclosed to any third party or affiliate for marketing purposes. SMS consent data is used solely to send you messages directly from LeadsReclaim.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Service providers who assist us in operating our website and conducting our business (e.g., scheduling tools, CRM platforms), under strict confidentiality obligations.
- Law enforcement or regulatory bodies if required by applicable law.
5. Lead Data
LeadsReclaim works exclusively with leads that our clients have previously collected through their own business activities. We do not purchase, rent, or use affiliate lead lists. All contacts reactivated by our system are individuals who have previously expressed interest in our clients' products or services.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us at [email protected].
7a. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption in Transit: All data transmitted between your browser and our website is encrypted using HTTPS/TLS protocols.
- Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis.
- Secure Storage: Your data is stored on secured servers with appropriate technical and organizational safeguards.
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
8. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your browsing experience, analyze site traffic, and improve our services. We may use the following types of cookies:
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site). We may use tools like Google Analytics for this purpose.
- Functional Cookies: Remember your preferences to improve your experience.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described in this policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]